The short version

I use the information you choose to share to respond to enquiries, understand your project, provide freelance services, operate and improve this website, and keep my systems secure. I do not sell your personal information and I do not collect information simply because it might be useful later.

Who is responsible for your information

This website is owned and operated by Arman Bušatlić, an independent freelancer based in Brčko, Bosnia and Herzegovina.

I provide freelance website, AI, automation, SEO, analytics, and related digital services in my own name. For the purposes of applicable data-protection law, I am the controller of personal data processed through this website.

Contact:

Arman Bušatlić
Brčko, Bosnia and Herzegovina
info@armanbusatlic.com
https://armanbusatlic.com

Information I may collect

The information collected depends on how you interact with the website.

When you contact me, submit a form, use the AI assistant, or enquire about a project, I may collect:

• Your name

• Email address

• Telephone number, if provided

• Company or project information

• The service you are interested in

• Preferred contact time

• Information included in your message or project brief

• Files or links you voluntarily provide

• Any other information you choose to share

When analytics or security tools are enabled, limited technical information may also be collected, including:

• IP address or approximate location

• Browser, device, and operating-system information

• Pages visited and time spent on the website

• Referring website or campaign

• Link clicks, form interactions, and conversion events

• Cookie or similar online identifiers, where permitted

Please do not submit passwords, payment-card details, identification documents, health information, or other sensitive personal information through the public contact form or AI assistant.

How I use information

I may use personal information to:

• Respond to enquiries and messages

• Understand your project and recommend suitable services

• Arrange calls, consultations, or project discussions

• Prepare proposals, quotations, and agreements

• Deliver websites, AI assistants, automation, SEO, and growth systems

• Manage project communication and client relationships

• Operate, secure, maintain, and improve the website

• Measure website performance and understand how visitors use it

• Measure campaigns and conversions when you have provided consent

• Prevent spam, fraud, misuse, and security incidents

• Comply with legal, accounting, tax, and regulatory obligations

• Establish, exercise, or defend legal claims

Submitting a contact form does not create a client relationship or guarantee that I will accept a project.

Legal bases for processing

Depending on the situation, personal information may be processed because:

• You have provided consent

• Processing is necessary to respond to your request before entering into a contract

• Processing is necessary to perform an agreed contract

• Processing supports a legitimate interest, such as operating and securing the website or responding to relevant business enquiries

• Processing is necessary to comply with a legal obligation

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Contact forms and project enquiries

Information submitted through the contact form is used to review and respond to your enquiry.

If the form is connected to an automation or webhook, submitted information may be securely transmitted to tools used to organise enquiries, send notifications, manage follow-ups, or prepare a response.

Please provide only information reasonably necessary for your enquiry.

AI assistant

If the AI assistant is enabled, I may process:

• Messages you submit

• Responses generated by the assistant

• Timestamps

• Limited technical information required to operate and secure the service

The assistant provides general information and preliminary guidance. It may produce incomplete or inaccurate responses and does not create a binding offer, contract, or professional guarantee.

Important project details should always be confirmed directly with me.

Do not submit confidential, sensitive, financial, medical, or identification information through the AI assistant.

Cookies, analytics, and marketing technologies

The website may use necessary storage and optional analytics or marketing technologies.

Necessary technologies support security, consent preferences, and essential website functions.

Framer’s built-in analytics may provide aggregated website-usage information without using cookies or persistent cross-session identifiers.

When enabled, Google Analytics 4 may be used to understand website traffic and usage.

When enabled, Meta Pixel may be used to measure campaigns, conversions, and advertising performance.

Optional analytics and marketing technologies should not be activated until you provide the relevant consent through the cookie banner.

You may change or withdraw your choice through the Cookie Settings control when available.

More information is available in the Cookie Policy.

Service providers

I may use trusted providers to operate the website and deliver services. Depending on the final configuration, these may include:

• Framer for website hosting, publishing, forms, and website analytics

• Google for Google Analytics 4, Google Tag Manager, or related measurement services

• Meta Platforms for Meta Pixel and advertising measurement

• Email and communication providers

• Automation, workflow, hosting, and notification providers

• AI model or infrastructure providers when the AI assistant is enabled

These providers may process information on my behalf or, for certain services, under their own privacy terms.

I share only information reasonably necessary for the relevant purpose.

I do not sell your personal information.

International processing

Some providers may process information outside Bosnia and Herzegovina or outside the country in which you live.

Where legally required, recognised safeguards should be used, including contractual protections, standard contractual clauses, or other lawful transfer mechanisms.

Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

In general:

• Unsuccessful or inactive project enquiries may be retained for up to 24 months after the last meaningful contact

• Client and project records may be retained for the duration of the relationship and afterwards for the period required by applicable accounting, tax, or legal rules

• Consent records may be retained while necessary to demonstrate your privacy choices

• Analytics and marketing data are retained according to the settings and policies of the relevant provider

• Security records may be retained while reasonably necessary to investigate and prevent misuse

Information may be retained longer where required by law or necessary for a legal claim.

Security

I use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, alteration, disclosure, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

Subject to applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion

• Request restriction of processing

• Object to certain processing

• Withdraw consent

• Request data portability where applicable

• Lodge a complaint with the competent data-protection authority

To make a request, email info@armanbusatlic.com.

I may need to verify your identity before completing the request.

The competent supervisory authority in Bosnia and Herzegovina is the Personal Data Protection Agency in Bosnia and Herzegovina.

Third-party websites

This website may link to portfolio projects, social networks, or other third-party websites.

I am not responsible for the privacy practices, security, availability, or content of external websites. Review their privacy policies before providing personal information.

Children

This website and its services are intended for business and professional audiences and are not directed to children.

I do not knowingly collect personal information from children through this website.

Updates to this policy

This Privacy Policy may be updated when the website, services, providers, legal requirements, or processing activities change.

The Last Updated date shown on the page identifies the current version.

Questions and requests

Privacy questions and requests may be sent to:

Arman Bušatlić
Brčko, Bosnia and Herzegovina
info@armanbusatlic.com
https://armanbusatlic.com